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1. Introduction This Delivery and Shipping Policy ("Policy") applies to all products sold by Evolock ("Company," "we," "our," or "us"). By purchasing our products, you agree to the terms outlined in this Policy.

2. General Terms 2.1. The Company reserves the right to modify this Policy at any time. Any changes will be communicated to you and will apply to orders placed after the date of the change. 2.2. This Policy does not affect your statutory rights.

3. Order Processing 3.1. Order Confirmation: Upon placing an order, you will receive an email confirmation containing the details of your order. Please review this confirmation carefully and notify us immediately of any discrepancies. 3.2. Order Processing Time: Orders are typically processed within 1-3 business days. During peak periods or due to unforeseen circumstances, processing times may be extended. We will notify you of any significant delays.

4. Shipping 4.1. Shipping Methods and Delivery Times 4.1.1. Domestic Shipping: We offer standard, expedited, and overnight shipping options within India and International services. Delivery times vary based on the selected shipping method:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day 4.1.2. International Shipping: We offer international shipping to select countries. Delivery times vary based on destination and shipping method:

  • Standard International Shipping: 10-15 business days

  • Expedited International Shipping: 5-7 business days

4.2. Shipping Costs 4.2.1. Shipping costs are calculated based on the weight and dimensions of the order, shipping method selected, and destination. Shipping costs will be displayed at checkout before you complete your purchase. 4.2.2. Any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.

5. Tracking and Delivery 5.1. Order Tracking: Once your order has been shipped, you will receive an email with tracking information. You can track your order through the carrier's website using the provided tracking number. 5.2. Delivery Address: Please ensure that the delivery address provided at checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. 5.3. Delivery Confirmation: A signature may be required upon delivery. If no one is available to sign for the delivery, the carrier may leave a notice with instructions on how to arrange redelivery or pick up the package from a local depot.

6. Failed Deliveries and Returns 6.1. Failed Deliveries: If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to pay customs duties, we will contact you to arrange reshipment. Additional shipping fees may apply. 6.2. Undeliverable Packages: If a package is deemed undeliverable by the carrier, it will be returned to us. We will contact you to arrange reshipment or a refund, minus the original shipping costs.

7. Damaged or Lost Packages 7.1. Damaged Packages: If your order arrives damaged, please contact us within 7 days of receipt with photos of the damage. We will work with the carrier to resolve the issue and arrange a replacement or refund. 7.2. Lost Packages: If your order is lost in transit, please contact us. We will work with the carrier to investigate and, if necessary, issue a replacement or refund.

By purchasing our products, you acknowledge that you have read, understood, and agree to be bound by this Delivery and Shipping Policy.


Effective Date: [Date]

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